Introduction
Welcome to Laravel ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered education platform, including our website, applications, and related services (collectively, the "Platform").
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.
Scope: This Privacy Policy applies to all users of the Platform, including teachers, students, school administrators, parents/guardians, and visitors. Specific provisions may apply differently to different user categories as noted throughout this policy.
How We Use Your Information
We use the information we collect for the following purposes:
Educational Services
To provide AI-powered tutoring, generate personalized content, evaluate student responses, create adaptive learning paths, and deliver platform features.
Analytics & Insights
To generate performance reports, track learning progress, identify knowledge gaps, and provide actionable insights to teachers and students.
Platform Security
To protect against unauthorized access, detect fraud, ensure platform integrity, and maintain the safety of our users.
Communication
To send service notifications, educational updates, platform announcements, and respond to your inquiries and support requests.
Platform Improvement
To analyze usage patterns, conduct research, improve our AI models, develop new features, and optimize platform performance.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
AI & Data Usage
Our Platform uses artificial intelligence and machine learning technologies to enhance the educational experience. We want to be transparent about how your data interacts with our AI systems:
AI Transparency: Our AI features include syllabus import, question generation, AI tutor chat, answer evaluation, and smart worksheet generation. These features process your educational content to provide personalized results.
How AI Processes Your Data
- Content Generation: When you use AI-powered features (e.g., question generation, syllabus import), your uploaded content is processed by AI models to produce structured outputs. This content is associated with your account.
- AI Tutor Interactions: Conversations with the AI tutor are processed in real-time to provide contextual educational assistance. These interactions may be stored to improve response quality over time.
- Answer Evaluation: Student-submitted answers are processed by AI models for automated scoring and feedback. The evaluation results are stored as part of the student's learning record.
- Adaptive Learning: Performance data from quizzes, practice sessions, and assessments is analyzed to personalize difficulty levels and learning recommendations.
AI Data Safeguards
- Your personal educational content is not used to train general-purpose AI models without your explicit consent.
- AI-generated content and evaluations are provided as educational aids and should not be treated as definitive academic assessments without teacher review.
- We employ data minimization practices, processing only the data necessary for the requested AI function.
- Third-party AI service providers we use are contractually bound to data protection obligations.
Data Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Within Your Organization
Teachers can view student performance data, quiz results, and learning analytics for students enrolled in their classes. School administrators may have access to aggregate and individual performance data for their institution.
Service Providers
We share information with trusted third-party service providers who assist us in operating the Platform, including:
- Cloud hosting and infrastructure providers
- AI and machine learning service providers
- Payment processing services
- Email and notification delivery services
- Analytics and monitoring tools
These providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.
Legal Requirements
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Platform of any change in ownership or uses of your personal information.
Data Storage & Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:
- Encryption: Data is encrypted in transit using TLS/SSL protocols and at rest using industry-standard encryption algorithms.
- Access Controls: We implement role-based access controls, ensuring that only authorized personnel can access personal data on a need-to-know basis.
- Regular Audits: We conduct regular security assessments and vulnerability testing to identify and address potential threats.
- Secure Infrastructure: Our Platform is hosted on secure cloud infrastructure with firewalls, intrusion detection systems, and regular security patches.
- Password Protection: User passwords are hashed using industry-standard cryptographic algorithms and are never stored in plain text.
- Incident Response: We maintain an incident response plan to quickly address any security breaches. In the event of a breach affecting your data, we will notify you in accordance with applicable laws.
Important: While we strive to use commercially acceptable means to protect your personal information, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to continuous improvement of our security practices.
Children's Privacy
Our Platform is designed for educational use and may be used by students of various ages. We are committed to protecting the privacy of children and comply with applicable child protection laws:
- Parental/Guardian Consent: For students under the age of 13 (or the applicable age of consent in your jurisdiction), we require verifiable parental or guardian consent before collecting personal information, or such consent may be provided by the student's school or educational institution acting in loco parentis.
- School-Authorized Accounts: When schools create student accounts, the school is responsible for obtaining any necessary parental consents and informing parents about the school's use of the Platform.
- Limited Data Collection: We collect only the minimum information necessary to provide educational services to student users.
- No Behavioral Advertising: We do not use personal information collected from students for targeted or behavioral advertising purposes.
- Parental Access: Parents and guardians have the right to review, correct, or delete their child's personal information. Contact us at the details provided in the Contact Us section to exercise these rights.
Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information under certain circumstances.
Right to Restrict
Request restriction of processing of your personal information.
Right to Portability
Request a machine-readable copy of your data for transfer to another service.
Right to Object
Object to certain processing activities, including direct marketing.
To exercise any of these rights, please contact us using the information in the Contact Us section. We will respond to your request within the timeframe required by applicable law (typically 30 days). We may need to verify your identity before processing your request.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Platform. Here's what you need to know:
Types of Cookies We Use
Essential
Required for Platform functionality, authentication, and security (CSRF protection, session management).
Session
Functional
Remember your preferences, language settings, and customizations.
1 year
Analytics
Help us understand how you use the Platform so we can improve it (e.g., Google Analytics).
2 years
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Platform may not function properly if you disable cookies.
Third-Party Services
Our Platform integrates with or uses the following categories of third-party services:
- AI Service Providers: We use third-party AI APIs (such as Google Gemini, OpenAI, and Mistral) to power our AI features including content generation, tutoring, and answer evaluation. Data sent to these providers is limited to what is necessary for the requested function.
- Cloud Infrastructure: We use cloud hosting services to store and process your data securely.
- Payment Processors: Payment transactions are processed by third-party payment gateways. We do not store complete credit card or payment account numbers on our servers.
- Analytics Services: We use analytics tools (such as Google Analytics) to understand Platform usage patterns and improve our services.
- Communication Services: We use third-party services for email delivery and real-time notifications.
Each third-party service provider has its own privacy policy governing how they handle your information. We encourage you to review their respective privacy policies.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:
- Active Accounts: We retain your data for as long as your account is active and for a reasonable period thereafter.
- Educational Records: Student learning records, assessment results, and performance data may be retained for the duration specified by applicable educational regulations or institutional requirements.
- Deleted Accounts: When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
- Communication Records: AI tutor chat logs and support communications may be retained for up to 2 years for service improvement and quality assurance purposes.
- Backup Data: Backup copies of data may persist in our backup systems for up to 30 days after deletion from primary systems.
International Data Transfers
Your information may be transferred to and processed in countries other than the country where you reside. These countries may have data protection laws that are different from the laws of your country.
When we transfer your personal information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law, including:
- Implementing contractual safeguards with our service providers
- Ensuring adequate security measures are in place
- Complying with applicable data transfer regulations
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:
- We will update the "Last Updated" date at the top of this policy.
- For significant changes, we will provide notice through the Platform (e.g., an in-app notification or banner) or via email to registered users.
- We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.